Telehealth Instructions

Telehealth Instructions 2020-04-06T14:44:37-06:00

Zoom Instructions for Windows 7, 10, macOS & mobile device

Internet Connectivity, web cam, microphone, & speakers are REQUIRED!

  1. Download Zoom (Windows or macOS) here: https://zoom.us/download
    1. Mac users may need to change security settings
      1. Instructions to do so are here: https://support.zoom.us/hc/en-us/articles/203020795-How-To-Install-on-Mac
    2. Windows users may be required to allow Zoom through a User Access Control Prompt. If no prompt, look for the flashing shield icon in the taskbar and click on the shield for the prompt to appear.
  2. If you are on an Apple iOS or Android device go to the App Store (iOS) or Google Play Store (Android), search for and download Zoom.
  3. No account is required to use Zoom.
  4. Your provider will send an invite email to you with a meeting link to access the telehealth visit.
  5. Click on the meeting link a few minutes before the scheduled start time.
    1. Be sure to connect with computer or device audio and your web camera when prompted.

Chrome OS Instructions

Invite email example: